Frequently Asked Questions


Please click a link to take you to the appropriate topic:

What do I need to do to become an Elmhurst Accredited Energy Assessor?

How do I get my details to appear on the Landmark Register?

As an Elmhurst Accredited Energy Assessor - will you be providing me with work?

How long does the process take to become an Accredited Energy Assessor?

What are panel providers and how do they work?

Is it possible to be Accredited on more than one scheme with Elmhurst Energy?

Is it possible to trial the Elmhurst RDSAP software?

I have recently changed my contact details, how do I communicate this to Elmhurst Energy?

Is there an Energy Assessor Accreditation logo? If so, where can I find it?

Is the previous version of the Elmhurst Accreditation logo invalid now that there is a new version available?

What are the Continuing Professional Development (CPD) requirements for an Accredited Energy Assessor?

I am thinking of attending  a training course offered by another training provider,  although I’m not sure if they are approved by Elmhurst?

I have read a book about heating systems, can I claim this as CPD?

My CPD plan contains some non-technical topics, is this acceptable?

What do I need to do to become an Elmhurst Accredited Energy Assessor?

If you want to become an Accredited Domestic Energy Assessor (DEA):
  • Complete in full the relevant application form (please click here for all forms)
  • With your application form please also send in a copy of your DEA qualification certificate issued by either ABBE, City & Guilds or NFOPP (NAEA)
  • Send us your original Disclosure Certificate with your application. (All disclosure certificates submitted for initial Accreditation must be less than 3 months old)
  • Enclose a passport size photograph with your applictaion form (This is needed to create your Accredited ID card)
  • A copy of your Passport or Photo Driving Licence is also required (For verifictation of your details/photograph)
  • Payment must be supplied with the application form. Cheques or supplying card details are both acceptable methods of payment.

If you want to become an Accredited APEL (Approved Prior Experiential Learning) Domestic Energy Assessor (DEA):

  • Complete in full the relevant application form (please click here for all forms)
  • With your application form we also require evidence of your professional membership/qualification
  • If you are applying for route four we require a copy of the Safe As Certificate along with your application form
  • Send us your Disclosure Certificate with your application. (All disclosure certificates submitted for initial Accreditation must be less than 3 months old)
  • Enclose a passport size photograph with your applictaion form (This is needed to create your Accredited ID card)
  • A copy of your Passport or Photo Driving Licence is also required (For verifictation of your details/photograph)
  • Payment must be supplied with the application form. Cheques or supplying card details are both acceptable methods of payment.

If you want to become an Accredited APEL (Approved Prior Experiential Learning) Newly Constructed Dwellings (NCD) Assessor:
  • Complete in full the relevant application form (please click here for all forms)
  • Please supply us with evidence of Professional Indemnity Insurance to a minimum of £250,000.
  • With your application form we also require evidence of your professional membership/qualification where applicable.
  • Payment must be supplied with the application form. Cheques or supplying card details are both acceptable methods of payment.

If you want to become an Accredited Commercial Energy Assessor (CEA) level 3 or 4 or DECs Energy Assessor:
  • Complete in full the relevant application form (please click here for all forms)
  • Please send us evidence of your formal qualification appropriate for the scheme(s) you are applying for - these would be issued by NFOPP (NAEA), ABBE or City & Guilds
  • Please supply us with evidence of Professional Indemnity Insurance
  • Payment must be supplied with the application form. Cheques or supplying card details are both acceptable methods of payment.

If you want to become an Accredited APEL (Approved Prior Experiential Learning) Display Energy Certificate (DECs) Assessor:

  • Complete in full the relevant application form (please click here for all forms)
  • Please send us evidence of professional membership / qualification where applicable
  • Please supply us with evidence of Professional indemnity insurance
  • Payment must be supplied with the application form. Cheques or supplying card details are both acceptable methods of payment.

If you want to become an Accredited APEL (Approved Prior Experiential Learning) Commercial Energy Assessor (CEA):
  • Complete in full the relevant application form (please click here for all forms)
  • Please send us evidence of professional membership / qualification where applicable
  • Please supply us with evidence of Professional indemnity insurance
  • Payment must be supplied with the application form. Cheques or supplying card details are both acceptable methods of payment.


How do I get my details to appear on the Landmark Register?
All Energy Assessors Accredited with Elmhurst are automatically uploaded to the Landmark Register at the end of the working day. Please note, it takes up to 24 hours for details entered into the Landmark Register to update.

As an Elmhurst Accredited Energy Assessor - will you be providing me with work?
Elmhurst Energy Systems is an expert in providing the software and training solutions to individuals -enabling them to provide Energy Performance Certificates (EPCs) and Display Energy Certificates (DECs) for their own customers.
Elmhurst Energy do not participate in communicating direct contacts or positions that would lead to EPC production.  However, we will certainly help to direct our Accredited Energy Assessors to opportunities where they exist, via our website and regular newsletters.  Elmhurst Energy highly recommend that Accredited Energy Assessors undertake their own marketing activity and understand their own business opportunities.

How long does the process take to become an Accredited Energy Assessor?
If you send your application to Elmhurst Energy fully complete, signed and with all the relevant information i.e. payment, Disclosure Certificate, evidence of Professional Indemnity Insurance etc... then the process to become Accredited will take seven to ten working days.

What are panel providers and how do they work?
Panel providers are companies who employ Accredited Energy Assessors, either on an employed or self employed basis, to produce Energy Performance Certificates. Please click here to view our ‘Energy Assessors Business Opportunities’ page, details of Panel Providers can be found here.

Is it possible to be Accredited on more than one scheme with Elmhurst Energy?
Yes, it is possible for an individual to have more than one Energy Assessor Accreditation.  The cost for an additional Accreditation will be charged at the relevant renewal rate.

Is it possible to trial the Elmhurst RDSAP software?
Elmhurst Energy offer DEMO software within the members area of this site. Please contact our Accreditation or Software Support department to obtain an access code and password.

I have recently changed my contact details, how do I communicate this to Elmhurst Energy?
If at any point you change your contact details during your Accreditation with Elmhurst Energy you must notify us as soon as possible.Please contact our accreditation team on 01455883 253 to inform us of you change of details. Elmhurst Energt will also notify the Landmark Register of your change of details.

Is there an Energy Assessor Accreditation logo? If so, where can I find it?
All Energy Assessors Accredited with Elmhurst are entitled to display the Energy Assessor Accreditation logo on communications to their customers i.e. letter headed paper, website etc... The Energy Assessor Accreditation logo is located in the ‘documents download’ section within the members area. The Accredited logo is available in two formats - a format suitable for web use and a higher resolution format that should be used for all printed communications.  Please take note of the Elmhurst Energy brand guidelines when using the logos, the guidelines are there to ensure the correct use of the Accredited logo and are in place to protect the high quality representation of the Elmhurst brand.


Is the previous version of the Elmhurst Accreditation logo invalid now that there is a new version available?
No, Elmhurst Energy have recently launch a new brand image and this includes a change in appearance of the Accreditation logo. The previous green and blue version is entirely valid and will remain valid. However, we would recommend that you do start to implement the new Accreditation logo where possible on your communications to your customers to keep you up to date with the new Elmhurst brand image. The new logo is available in the members area in a format suitable for web and also printed communications.


What are the Continuing Professional Development (CPD) requirements for an Accredited Energy Assessor?
All Elmhurst Energy Accreditation schemes require a minimum of 10 hours CPD per annum to be conducted by the Energy Assessor. Please note that 10 hours of CPD must be completed in order to pass the Accreditation renewal process - this applies across all schemes.

I am thinking of attending  a training course offered by another training provider,  although I’m not sure if they are approved by Elmhurst?
Unlike some other accreditation schemes, Elmhurst offers a flexible approach to CPD.  We do not insist that you come on our own CPD events and we do not charge training companies to get approval from us. So as long as the course is relevant to your CPD plan and is from a mainstream training provider it is likely to meet the Elmhurst CPD monitoring requirement.  When we monitor CPD there will be a presumption that Energy Assessors are sourcing relevant material, but we do insist that you document your activities in a CPD plan and that you keep evidence of attendance at events or notes of private structured study.

I have read a book about heating systems, can I claim this as CPD?
Simply reading a book is not structured private study and therefore not claimable CPD. However, if you have written a synopsis of the key points to circulate to fellow Energy Assessors or developed an aid memoire on heating systems based on material in the book, that could be valid CPD.  You will need to be realistic about the hours of CPD you claim and make sure you keep documentary evidence of your study.  Generally, you can expect more questioning by our CPD monitors of “DIY” study activity than is likely for activity based on commercially available training events or DVD study packs.

My CPD plan contains some non-technical topics, is this acceptable?
Elmhurst recognises that CPD can include personal and professional development. So, if you plan to develop your management skills or presentation skills, in addition to keeping in touch with technical energy matters that is fine.  However, the topics must have some relevance to the role of an Energy Assessor.



* All information on this page relates to England, Wales and NI, unless otherwise clearly stated.



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